At Century Park Hotel, we are committed to protecting your privacy and ensuring the security of your personal information in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA).
This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our hotel.
Personal Data Collected and Manner of Collection
We collect the following personal data from you when you manually or electronically submit to us your inquiries or when you make a reservation:
- Name
- Address
- Email Address
- Phone number
- Elite Card Number
We may also collect your payment information (credit card details) to process transactions and booking details such as dates of stay, room preferences, and special requests.
Basis, Use, and Purpose for Processing of Personal Data
While your consent may be solicited to process your personal data, we may also process personal data without your consent, such as when processing is according to our mandate or when processing is allowed under Section 12 or Section 13 of the DPA.
In these instances, your personal data is utilized for the following purposes:
- To process your reservation and secure your booking
- To communicate with you about your reservations and hotel services
- To provide you with personalized services during your stay and to improve our services.
Disclosure of Your Information
When you book a reservation on our website, we may share your information with Atlantis Systems, our website provider, who assist us in processing your reservation and providing services to you. Personal Data collected may include your name, e-mail address, phone number and payment information. Kindly check the Privacy Policy of Atlantis Philippines when you’re making an online booking,
Data Security
Century Park Hotel implements strong security protocols, to not only safeguard sensitive information but also lessen the risk of data breaches and cyber-attacks.
Our Employees prioritizes your privacy and will handle your personal data with utmost confidentiality
Data Retention
Century Park Hotel will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We retain your personal information related to reservations and guest services for as long as necessary to provide services to you and as required by tax, legal, and accounting obligations.
Data Privacy Rights
Under the DPA, you have the right to be informed regarding processing the personal information we hold about you. Further, you may be entitled to request:
- Access to personal data we process about you. It is your right to obtain confirmation on whether or not data relating to you are being processed;
- Rectification of your personal data. This is your right to have your personal data corrected if it is inaccurate or incomplete;
- Erasure or order blocking of your personal data whenever warranted;
- The right to object if the personal data processing involved is based on consent or on legitimate interest;
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
If you have any questions about our privacy practices or this policy, please contact us at
CENTURY PARK HOTEL
599 Pablo Ocampo Sr St. Malate, Manila
Tel # +632-8528-8888
Email Address: information@centurypark.com.ph